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Doctor Taking Notes


What is Enhanced Care Management?

This no-cost KHS program serves members with complex health issues or social needs. Your care team will include a Doctor, Nurse, Case Manager and care coordinator who all work along with your personal support system to create a special care plan for you.

Enhanced Care Management will not change any current plan services clients have. Members can keep their current Doctor and Specialists, plus get:

• A care team and case managers
• An individualized care plan to meet tailored needs
• Guidance through the health care process and referrals
• Rewards for keeping scheduled office visits


• Physical Health
 Behavioral Health Integration

• Substance Use Disorder (SUD) Services
• Social Services
• Care
 Coordination & Management - Find doctors      and help set up doctors’ visits
• Transportation - Set up a ride for your health visits
• Transition of Care (TOC) - Get follow-up services after you leave the hospital
• Management of medications


You may be eligible for ECM if you meet any of the items below:

  • Individuals at risk of institutionalization

  • Nursing facility residents who want to transition to the community

  • Individuals and families experiencing homelessness

  • Adult substance utilizers

  • Adult serious mental illness (SMI) patients

  • Individuals transitioning from incarceration

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