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Enhanced Care Management:

What is Enhanced Care Management?
This no-cost KHS program serves members with complex health issues or social needs. Your care team will include a Doctor, Nurse, Case Manager and care coordinator who all work along with your personal support system to create a special care plan for you.


Physical health
Behavioral health
Substance use treatment
Social services
Find doctors and help set up doctors’ visits
Set up a ride for your health visits
Get follow-up services after you leave the hospital (TOC clinic)
Manage all your medicines

Enhanced Care Management will not change any current plan services you have. You can keep your current Doctor and Specialists, plus get:

Your own care team and Case Manager
An individualized care plan to meet your needs
Guidance through the health care process and referrals
Be rewarded for keeping scheduled office visits


Who is eligible?
You may be eligible for ECM if you

meet any of the items below:

You do not have stable housing.
You have health issues and you have needed to go to the hospital or emergency room many times over the last six months.
You have a severe mental health condition.
You struggle with drug or alcohol use.
You were just released from jail or prison and need help returning to living in the community.

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